Privacy Policy

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and company information.

AWS Account Information: We collect AWS account details necessary to deploy and manage Spark clusters in your infrastructure.

Usage Data: We collect information about how you use the platform, including cluster configurations, job metrics, and performance data.

Technical Data: We collect IP addresses, browser types, and device information for security and optimization purposes.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Orchestera platform

• Manage Spark clusters in your AWS account

• Monitor system performance and optimize infrastructure

• Communicate with you about service updates and support

• Improve our services and develop new features

3. Data Storage and Security

Your Spark clusters and data remain in your AWS account. We implement industry-standard security measures to protect your account information and usage data. We use encryption for data in transit and at rest.

4. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our platform (e.g., cloud hosting, analytics)

• Law enforcement when required by law or to protect our rights

5. Your Rights

You have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your account and data

• Opt-out of marketing communications

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience and analyze platform usage. You can control cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]